TOWN / MAINS WATER
TANK WATER
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Bacteria (E. coli) & Giardia (Cryptosporidium Cyst)
Bacteria (E. coli / coliforms)
Bacteria from animal droppings or contaminated tanks can cause serious waterborne illnesses.
Giardia / Cryptosporidium cysts
These are microscopic parasites found in contaminated tank or stream water that cause stomach and digestive issues.
Problems:- Waterborne illnesses
- Diarrhoea
- Vomiting
- Stomach cramps
- Fever
- Risk of serious infection in children/elderly
Recommended:
- UV Systems
- Ultrafiltration Units
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Algae / Dirt / Sediment
Organic debris, dirt, pollen, and algae build-up in tanks, especially when gutters or roofs are unclean.
Problems:
- Earthy or musty taste
- Unpleasant odour
- Cloudy water
- Can clog filters and appliances
- Encourages bacterial growth
Recommended:
- Sediment Filters
Polyspun / pleated sediment filters
TUBWF sediment + carbon combinations - Carbon Filters
- Tank Cleaning Service
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Hydrogen Sulphide (H₂S)
A naturally occurring gas from decaying vegetation that produces a rotten-egg smell in water.
Problems:
- Rotten-egg smell
- Metallic or “sour” taste
- Can corrode plumbing over time
Recommended:
- TUBWF sediment + carbon filter systems
BORE / WELL WATER
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Hard Water - high minerals, high pH
Hard water contains high levels of calcium and magnesium, which form scale inside pipes and appliances.
Problems:- Scaling inside pipes and appliances
- Reduced lifespan of hot water cylinders
- Spots/streaks on glass and dishes
- Soap doesn’t lather (poor sudsing)
- Dry or irritated skin
- Calcium/magnesium
Recommended:
- Water Softeners
Any softener/ion-exchange system in the CSV (e.g., Durosoft, Water Softener Units)
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Acidic Water - high minerals, high pH
Acidic bore water has low pH and corrodes metal plumbing, often leaving blue/green stains.
Problems:- Corrosion of copper pipes
- Blue/green stains on fixtures and washing
- Metallic taste
- Long-term damage to plumbing
Recommended:
- Neutralising Filters / Calcite Filters
pH neutraliser filter cartridges
Calcite media units
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Iron / Manganese
Iron
Iron dissolves into groundwater and causes orange staining, metallic taste, and clogging in pipes.Manganese
A mineral often found with iron, causing black or brown staining and unpleasant tastes.Problems:
- Orange, brown, or black staining
- Metallic taste
- Clogging of pipes and pumps
- “Dirty” or discoloured water
Recommended:
- Pyrolox Filter (Automatic)
- TUBWF sediment + carbon
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Hydrogen Sulphide (H₂S)
A naturally occurring gas in bores that creates a strong rotten-egg smell and can corrode plumbing.
Problems:- Rotten-egg smell
- Bitter or unpleasant taste
- Black slime in plumbing
- Can corrode metals
Recommended:
- TUBWF sediment + carbon
- Pyrolox Filter (Excellent for H₂S removal)
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Nitrates
Nitrates enter groundwater from fertiliser, animal waste, or agriculture and can pose health risks, especially to infants.
Problems:- Serious health risks for infants (“blue baby syndrome”)
- Can cause headaches and nausea
- Long-term exposure risks for adults
Recommended:
- Nitrate Reduction Cartridges
Any nitrate cartridges listed - RO Systems (PRF-RO)
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Boron / Arsenic (Heavy metals)
These toxic elements occur naturally in some aquifers and can cause long-term health issues.
Problems:- Toxic even at low levels
- Stomach pain
- Nausea and vomiting
- Numbness in hands/feet
- Increased long-term cancer risk
- Vision problems (severe cases)
Recommended:
- Reverse Osmosis Systems
PRF-RO
High-flow RO
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Salt Water / Brackish Water
Saltwater intrusion occurs in coastal bores, making water taste salty and corrosive to plumbing.
Problems:- Very salty taste
- Corrosion of metal appliances
- Scaling and mineral build-up
- Poor performance of soaps and detergents
Recommended:
- Reverse Osmosis System
PRF-RO
High-flow RO
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Tannins
Naturally occurring organic matter from decaying vegetation — very common in shallow bores or wells near wetlands, farms, or bush.
Problems:- Yellow or tea-coloured water
- Bitter or earthy taste
- Staining on toilets, basins, and laundry
- Difficult to remove with standard carbon filters
- Can make water appear “dirty” even if bacteria-free
Recommended
- UF membranes + carbon filtration
- Under Bench High-Flow Inline Filter
- These units include high-flow carbon filtration, which helps reduce colour, taste, and organic compounds.
- Eco Aqua Inline / Fridge Carbon Filters
- These are carbon block filters suitable for light organic reduction.
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Silica
Dissolved silica or colloidal silica found in many New Zealand bores, especially volcanic regions.
Problems:- Hard, white, glass-like scale on taps, shower glass, fixtures
- “Etching” or permanent marks on shower screens
- Build-up inside hot water cylinders
- Difficult to remove — scaling is harder than calcium
- Reduces lifespan of appliances and plumbing
Best Treatment Requires
- Reverse Osmosis (RO) (removes 90–99% of silica)
- Specialty silica media systems (rare, usually commercial)
- PRF-RO / High-Flow Reverse Osmosis
SURFACE WATER (Rivers / Streams / Lakes)
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Sediment / Suspended Solids
Sand, silt, clay, and organic debris washed into streams and rivers cause cloudy water and clog filters.
Problems:- Cloudy water
- Dirt or silt taste
- Unpleasant odour
- Clogs taps, filters, and appliances
Recommended:
- Sediment/Carbon/UV and/or ultrafiltration
- Polyspun/pleated sediment filters and/or multimedia sand filters
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Bacteria (E. coli, pathogens)
Pathogenic bacteria from animals, soil, or runoff cause waterborne illnesses.
Problems:- Waterborne diseases
- Diarrhoea
- Fever
- Vomiting
- Long-term health effects if untreated
Recommended:
- Sediment/Carbon/UV and/or ultrafiltration
- UV and/or ultrafiltration
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Organic Matter (Humic & Fulvic Acids)
Naturally occurring decayed plant material washed into rivers, lakes, and streams. Very common in catchments with forest, farmland, wetlands, or tannin-rich soils.
Problems:
- Brown or tea-coloured water
- Earthy or swampy taste
- Interferes with UV disinfection
- Encourages bacterial growth
- Can cause staining on fixtures
Recommended:
- Under Bench High-Flow Inline Filter (Models 1 & Mixer versions)
(These include sediment + carbon filtration stages.) - Polyspun / pleated sediment filters
Please note this is a guide only and that bore/surface water is subject to water analysis. For technical support please contact us.