Testimonials
Very obliging, friendly staff, we purchased a Reverse Osmosis system on a recommendation from my specialist as I had lead & mercury poisoning. I was at the end of lengthy treatment to get these metals out of my system. I had successfully substantially decreased my levels of mercury, but we couldn’t get the rest of the lead out. My doctor suggested getting this water system, and not long after we had been using, my lead levels started to decrease, so it was quite obvious that the reverse osmosis was having a very positive effect on me! I am very grateful for this!
J. Garner
New Plymouth
We moved to a lifestyle block outside of New Plymouth where we initially drank water straight from the tank, we then had concerns about our water safety once realising it had some nasties in it (animal waste). Since installing a Whole House 3 Stage UV System and an Under Bench Water Filter, the water not only tastes better but it’s completely safe too, it’s a peace of mind especially with 2 small children and 2 pensioners living in our home. We recently cleared out our gutters and found 2 decaying birds. Without the UV system and Under Bench Water Filter in place, our loved ones would be drinking bits from these. Yuck!
A. Blowfield
New Plymouth
I was well informed of the products available and made my decision accordingly. The system I had installed is marvelous and works great and it’s the best investment I have made in a while! I definitely will recommend Aqua Filter to everyone.
T. Lorth
New Plymouth
Aqua provide a very professional and personal service, we have had a relationship for a number of years and subsequently have appointed Aqua Filter as the preferred supplier of all Water Coolers and Servicing for the entire hospital.
P. Stanford
Gisborne
Very professional, polite and knowledgeable…. nothing is too much trouble.
S. Donovan
Palmerston North
I approached Scott at Aqua because I needed a filter for my water at home.
Aqua helped me by installing a filter and tap for me in my kitchen as we are on tank water and were wanting clean drinking water.
The result was amazing and I could taste the difference immediately. One thing I liked was their professionalism and that they were on time and explained to me everything I need to know about the filter and I found the experience amazing, so much so that I have got Aqua to come to do the filter service work in all our Auckland offices for the company I work for.
I highly recommend Aqua to people who are in need of water purification.
Stephani
Albany
The Boys at Aqua fitted a Triflo tap and Everpure system to our kitchen bench. We didn’t want an additional drinking water tap so it was an excellent solution. One tap with hot/cold and filtered water. The water tastes great and the family is drinking more of it.
Stewart
Nelson
Darryl has been providing an essential health and safety water filter replacement and maintenance service for us over the past three years now, since moving to Beachlands, where most residential properties are on rainfall harvested tank water as their only water supply.
In all this time Darryl has provided a very professional and highly trustworthy service, all delivered with a good-natured and friendly attitude and smile.
We would even go so far as to say he has gone beyond the call of duty when we had a significant water pump and filtration issue over the Christmas and New Year period a couple of years ago. Darryl was able to provide a repair service to us during this period when most trade and household maintenance services are closed down for the holidays.
Darryl was recommended to us by friends when we moved to Beachlands, and we, in turn, would have no qualms in recommending Darryl to others. He provides the first-rate service and is a very likable guy – what more could any customer want from a household service and maintenance industry.
Terry Ellis & Helen Banks
East Auckland
Very helpful and polite representative, thank you for your services.
Joy
Coromandel
We have been working with Aqua, for over 12 months and have been delighted with his service. We have him booked to do our monthly backwash which gives us complete peace of mind that the unit is continuously looked after. Especially as providing the cleanest quality of water is a priority for the health and well being of our family. We highly recommend Scott and his team as they are extremely reliable and always promptly available if we have any concerns.
Amanda Robinson
Takapuna
Thank you for the great job you did on the install of our Everpure Filter and Hot Water Tap.
You came at short notice just prior to Christmas, turned up when you said you would and took great care with every step of the installation to ensure it went smoothly. We were especially pleased with the effort you put in to make sure the tap was placed as conveniently as it could be on our bench top, given the small amount of space you have to work with. We were rapt too that you had the right specialist tools and the expertise to ensure that drilling through our composite bench top was no drama.
The installation went without a hitch and the new system is working perfectly thanks. We’re loving being able to enjoy the great taste of filtered water and the convenience of having boiling water on tap for our next cuppa.Thanks again!
Chris
Millwater
Great service in delivery and installation of our filters for drinking water and shower heads. No more chlorine showers and our drinking water is as good as it used to be. Thanks Gavin.
Roy Smith
Southern Lake
I have been using an under bench in line KDF-L filter with tri flow executive tap for nearly a month. I was thinking to install a filter myself initially but I am glad I did not.
You need to know a few things or you might have a big problem after amateur work. Our tap did not have NZ standard connection but Scott, North Shore service provider, fixed everything for me with no fuss. It took much longer than what was planned, but he willingly did it for us. He also did not mind at all when I asked to adjust a little thing a few days later after my wife gave me some feedback. It was done the next day!! I could keep my wife happy. He guarantees his work for 2 years too. I really recommend to leave the install to him unless you are a plumber of some sort.
Water quality is excellent. Tri-flow tap did not take our kitchen bench so we can keep it clean and tidy.
All of my family is very happy.
Thank you for your service.
Tsunoda
North Shore
We had a filter fitted in our kitchen because the amount of water we were drinking had significantly decreased due to the recent chlorination in Christchurch.
What an amazing difference, I was dubious if filters really made a difference but now it tastes just like before!! Buying bottled water was only going to increase the amount of single-use plastic our family is trying to eliminate and financially we’re better off over life lifespan of the filter.
Amazing service and quick install. Thanks so much!
Susannah
Christchurch
Darryl Hughes from Aqua installed my water filter into my house nearly 19 years ago. He has always provided a professional service, excellent advice and has serviced my filter every year. I do not have to concern myself about when it is due as Sherryl gives me a call and makes the appointment. Darryl has always been punctual with appointments which to me is very important. I am aware that the filter that he has been using is a very fine one, around 0.5 microns so I am happy that my water is of very high quality. Thank you.
Dorothy Cooper
East Auckland
In a bid to save some money upon moving into a new house, I recently bought a so-thought bargain of a water filter online. Being pedantic about my water, I had purchased a 5 stage Reverse Osmosis (RO) water filter system and, suspecting that your average plumber wouldn’t have even heard of RO system, called Aqua to install it for me. This was the only good move I made in the deal. Their service was speedy, efficient and fairly priced too. But upon installation, we realised that the system didn’t work. After several days of trying to rectify the problem without uninstalling the system, it finally had to be uninstalled and taken back to the shop to rebuild a system that wasn’t even one of their own.
By this time I’d gone a week without my RO system and was relying on Aqua Filter to drop bottles of water to my house (another part of their service that is unparalleled in my experience) and had yet another couple of weeks to go while the rebuild could take place.
At the end of the day I have my RO system in and working like a dream, but I didn’t save any money and I wasted a lot of time and energy in the process. In the future, I wouldn’t try cutting any corners in matters like this again. I was just lucky Aqua stands by their customers to ensure they got good clean water. I am deeply grateful for their good nature, time and energy on this needless debacle.
Aqua knows their equipment. They use good quality parts and purchase from reputable manufacturers – something you cannot guarantee when buying online which can end up costing you more in the long run. So many humble thank you’s to team at Aqua Filter for saving my dehydration!
K Cathie
New Plymouth
Very pleased with the product, it is a pleasure now to drink a glass of water. Water in this area is treated. Prompt response to my inquiry.
Jean
Thames
I write in support of Aqua who has been extremely friendly, loyal and totally reliable in the many years that Darryl & Sherryl have been in business and annually sanitizing our water filter. Cheerful phone calls to make a suitable time to call – and being a family business, customers are made to feel like part of their happy family as well.
I highly recommend AQUA
Beverley Caulton
Papatoe